How It Works:

Step 1: 

Once you are on the phone with a member of our support team, (949) 206-0606, you will be directed to this page after your support representative provides you with a unique connection code. You will then enter the code in the field above and click
the "Click Here" button to initiate a screen-sharing session.

Step 2: 

You will be prompted to download a small virus-free plug-in.

Step 3: 

With your permission, your support representative can view your screen, share control of your mouse and keyboard.

Note:: 

You are in full control of your computer at all times; You always have overriding control of your mouse and keyboard, and
you can end the screen-sharing session at any time.